Account Help

What is an account?

An account is where we've done a credit check on your business and approved you to place an order without us requiring immediate payment. Payment terms are typically Net 30 days from the date of shipment.

Please note that there is also a 1.5% penalty per month for past due invoices.

What does an account do for me?

It allows you to place orders immediately, and pay for them however you wish. Some businesses prefer to write checks. If you wish to use a credit card, that is acceptable, too. However, since our online catalog does not currently support the storing of customer information, including Credit Card numbers, we will need this information directly from you in order to set up an account.

It allows us to set up a personalized catalog page for you that contains all the products you've purchased, at your special pricing.

When you place an order, you will not have to fill out your billing and shipping information (unless there's a change, or special instructions) again. You will only need to order your products, and enter any special instructions or purchase order numbers.

How do I set up an account?

Go to the online credit application page, print it, fill it out, and mail it to us. (We can check your credit with a faxed credit application, but we will not set up an account for you until we receive a hard copy of the application). Within a few days, we will contact you via phone and let you know whether or not your credit was approved. If your credit is approved, then your company's billing, shipping, and credit information will be added to our local database. At your request, we will then set you up for online ordering.

What if my Credit Application is not approved?

We understand that it is sometimes difficult to maintain a good rating with the credit rating agencies. If for some reason your Credit Application is not approved, you may still order from us C.O.D. at no extra charge.

Who qualifies for an account?

Anyone! Padre Janitorial Supplies sells primarily to commercial, industrial, and government entities. However, we provide products to many individuals and walk-ins (both our stores are open to the public).